Privacy Policy

Last updated: June 18, 2025

Introduction

At CraftPro ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our distillery management software services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our waitlist or request information about our services
  • Contact us through email or our website
  • Subscribe to our newsletter or blog updates
  • Use our software platform (when available)

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company information (distillery name, business address, role/title)
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To communicate with you about our products and services
  • To send you updates about our platform development and launch
  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing and Disclosure

We never sell your personal information. We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes. We may share your information only in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a structured format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@craftpro.io.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our site.

Google Analytics

We use Google Analytics to collect information about how visitors use our website. This service uses cookies to track user interactions and provide us with insights about website usage patterns. The information collected includes:

  • Pages visited and time spent on each page
  • How you arrived at our website (referral source)
  • Your general geographic location (city/region level)
  • Device and browser information
  • User interactions with website elements

Google Analytics data is anonymized and does not personally identify individual users. You can opt out of Google Analytics tracking by:

  • Using the "Disable Analytics" option in our privacy notice
  • Installing the Google Analytics Opt-out Browser Add-on
  • Adjusting your browser's cookie settings

Cookie Management

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: